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From opening an account to payments, bonuses, games, and security — find answers to any question about 367 Bet right here on the FAQ page. Clear and straightforward.

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367 Bet's most frequently asked questions are organized into the 6 categories below.

Account & Registration

Get answers to all questions about account creation, verification, login issues, and profile updates. Step-by-step guides are available for new members.

Deposits & Withdrawals

Detailed information on payment rules, limits, processing times, and troubleshooting for bKash, Nagad, Rocket, and bank transfers.

Bonus & Promo Offers

Learn about the terms, claiming process, and wagering requirements for welcome bonuses, reload bonuses, Free Spins, and cashback offers.

Games & Betting

Find rules, strategies, and troubleshooting guides for Sports Betting, slots, Bingo , Fish Games, and Live Casino all in one place.

Security & Privacy

Find detailed information on account security, identity verification, data privacy, and how to protect yourself from fraud.

App & Technology

Everything you need to know about downloading, installing, and updating the mobile app, plus fixes for common technical issues.

367 Bet FAQ — Quick Answers to All Your Questions

It's natural to have a lot of questions when you're new to an online gaming platform. How to open an account, where to deposit, how to claim a bonus — we receive questions like these every day. That's exactly why the 367 Bet FAQ page was created: so you can find answers on your own, anytime you need them.

Below you'll find detailed answers to 367 Bet's most frequently asked questions, organized into 6 categories. Every answer is written in clear, straightforward language with Bangladeshi users in mind.

Tips: If you can't find your question, press Ctrl+F in your browser and search by keyword, or reach out to our live support team.
Account & Registration

Opening an account on 367 Bet is quick, easy, and completely free. Go to the registration page and enter your name, mobile number, email address, and a strong password. Verify your mobile number with an OTP and your account will be active within just 3 to 5 minutes. Please note that you must be at least 18 years old to register.

No. Under 367 Bet's rules, each person is allowed only one account. If multiple accounts are found belonging to the same person, all accounts may be suspended and any accumulated bonuses forfeited. If you're having trouble with an existing account, please contact support.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and an OTP or reset link will be sent to you instantly. When setting a new password, use at least 8 characters — a mix of uppercase letters, numbers, and symbols is strongly recommended.

KYC verification typically requires a scanned copy of your National ID (NID) or passport, along with a selfie. A bank statement may be requested for large withdrawals. Submitting clear, complete documents usually results in verification within 24 hours.

Yes. You can take a temporary break from your account via Account Settings, or contact support to submit a permanent account closure request. As part of its responsible gaming commitment, 367 Bet also offers a self-exclusion option. To learn more Responsible Gaming View page.
Deposits & Withdrawals

367 Bet supports the most popular payment methods in Bangladesh:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer (selected banks)
  • Cryptocurrency (USDT, BTC)
  • Visa/Mastercard (selected regions)
Limits and fees may vary by payment method. Make sure to check the details for your chosen method before making a deposit.

The minimum deposit on 367 Bet is just BDT 500. That's all you need to start playing and qualify for the welcome bonus. Maximum deposit limits vary by payment method and account tier. VIP members enjoy higher deposit limits.

Most withdrawal requests are processed within 1 to 3 business days. Transfers to bKash and Nagad typically arrive within 24 hours. Completing KYC verification before your first withdrawal helps speed up the process. Requests made on weekends or public holidays may take a little longer.

First, wait 5 to 10 minutes — network delays can sometimes cause a slight lag. If the deposit still isn't showing, contact our support team with a screenshot of the payment and your transaction number. The issue will be resolved within 24 hours.
Bonus & Promo Offers

Once you open a new account and make your first deposit, the welcome bonus will be credited to your account automatically. Bonus amounts and terms may change from time to time, so be sure to read the current offer carefully at the time of registration. The minimum qualifying deposit amount is listed on the promo page.

A wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, if your bonus is BDT 1,000 with a 30x wagering requirement, you need to place a total of BDT 30,000 in bets before withdrawing. This is standard industry practice — 367 Bet always states these terms clearly.

Free Spins are generally tied to specific slots games. The eligible games are listed in the bonus details. If you don't use your Free Spins within the specified period, they will expire. On the slots page and browse eligible games.
Games & Betting

367 Bet offers live and pre-match betting on over 100 sports, including cricket, football, tennis, badminton, and kabaddi. Bangladesh and India cricket matches come with special odds and additional markets. Sports page Visit to see all of today's matches.

RTP, or Return to Player, is the percentage of total wagers a slot game pays back to players over time. For example, an RTP of 96% means an average return of BDT 96 for every BDT 100 wagered. Slots on 367 Bet generally have an RTP range of 94% to 98%. A higher RTP means better returns over the long run.

Fish Game is an arcade-style shooting game where you hunt fish to win points and prizes. Use your cannon to catch fish of different sizes — bigger fish means bigger rewards. You can set your own bet amount. On the Fish Games page and start playing right away.

In 367 Bet Bingo, you win by matching numbers on your card to complete a line or full house. Purchase your cards, wait for the draw to begin, and mark off your numbers. Buying multiple cards improves your chances of winning. On the Bingo page View today's sessions.
Security & Privacy

Yes. 367 Bet is internationally licensed and uses SSL encryption to keep all transactions secure. Your personal information and financial data are stored with the highest level of protection and are never shared with third parties. To learn more Privacy Policy Read.

Go to the "Security" section in your account settings and enable the 2FA option. You can choose between Google Authenticator or SMS OTP. With 2FA active, no one can access your account even if they know your password. Keeping this feature enabled is strongly recommended.

If you notice an unfamiliar login or transaction on your account, change your password immediately and enable 2FA. Then contact our support team right away. You also have the option to temporarily lock your account. Never share your password with anyone, and avoid logging in over public Wi-Fi.
App & Technology

Download the 367 Bet app directly from our Download Page to download. Separate versions are available for Android and iOS. We strongly advise against downloading from any third-party stores or links, as these may pose security risks.

If the app won't install on Android, go to Settings and enable "Unknown Sources" or "Install Unknown Apps". Also check that you have enough storage space on your device. On iOS, you may need to trust the developer under device settings. If the problem persists, delete the file and download it again.

Yes. Even without the app, you can access the 367 Bet mobile website through Chrome, Firefox, or Safari. The site is fully responsive and well-optimized for mobile. That said, the app offers extra benefits like biometric login, push notifications, and faster overall performance.

367 Bet's servers save the data for all active games. If you get disconnected, simply log back in and your game will resume from where it left off. For live betting, any bets placed during a disconnection are generally settled based on the game's outcome. Using a stable internet connection will help you avoid this issue.

Didn't find your answer?

Can't find what you're looking for in the 367 Bet FAQ? No worries — our support team is available 24/7, every day of the week. Reach us via live chat, email, or phone and get a response within 5 minutes. We believe every user deserves a smooth, enjoyable experience from start to finish.

For more information, visit our About, Terms and Conditions and Responsible Gaming View page.

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